Vacancy Details

Support Officers - Housing Options Team

Elmbridge Borough Council
£ 21,461 - £26,214 pa
Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD
Working Pattern:
Full Time
DBS Check:
Closing Date:
12/07/2018 at 18:00 PM
Elmbridge Borough Council

Support Officers - Housing Options Unit

Salary:  £ 21,461 - £26,214     Scale 4 - 5  

Support Officer Homelessness Prevention and Advice

Support Officer Private Sector and Temporary Accommodation                      


We are seeking good administrators who also possess excellent interpersonal skills to work within the Housing Option Unit assisting officers in carrying out duties to those who are homeless or threatened with homelessness, or require temporary housing or accommodation in the private sector as well as those seeking social housing.  The Support Officers will primarily work in one team but due to the frontline nature of the Unit they will also need to work flexibly across teams to meet fluctuating demands. The main function of each team is:


Homelessness Prevention and Advice Team - Work to prevent homelessness wherever possible, carry out an assessment of clients’ needs and develop personal housing plans. Provide emergency accommodation if necessary and seek to help with longer term housing solutions where a legal duty is owed following investigation of homeless applications.


Private Rented Sector and Temporary Accommodation Team - Provide assistance in securing accommodation in the private rented sector for households who are homeless or threatened with homelessness, offer assistance with bonds/ deposits. Make effective use of temporary accommodation with move on plans to minimise lengths of stay in temporary accommodation.


To find out more about each post please see the Job descriptions. The person specification for each of the posts is the same, so if you think you have the right skills, knowledge and experience you may wish to apply for one or more posts. Please make it clear on your application which post or posts that you wish to be considered for. 

Closing Date:  12th July 2018

Interview Date:  To be advised 

Equal Opportunities

Elmbridge Borough Council - Working for Equality. We welcome applications from all sections of the community.

How to apply

Please note that we do not accept CVs. We only accept online applications.

To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.

Further information on this vacancy

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