Vacancy Details

Customer Service Adviser

Elmbridge Borough Council
£21,995- £26,817
Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD
Working Pattern:
Full Time
36 hours per week.
DBS Check:
Closing Date:
19/06/2019 at 17:00 PM
Elmbridge Borough Council

Customer Service Adviser


 36hrs per week


Salary: £21,995 - £26,817


Grade: S4-S5



Do you have excellent customer service skills and a professional telephone manner?

Are you energetic and self-motivated?

Are you looking to grow in your next career move?

Well, in your new role as a customer service adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.

You will be assisting customers with access and information across a wide range of council services, using multimedia key contact channels and also dealing with visitor enquiries at our office in Esher. Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm. You will receive all the training you need to succeed.

If you’re interested in a career with the council, this is a great way to progress.  We will invest in your learning and development to help you achieve your goals. Other benefits include:

  • 23 days holiday, rising to 25 after 2 years
  • Free car parking
  • Season ticket loans
  • Cycle to work scheme
  • Annual health check
  • Contributory local government pension scheme


For more information about the role please contact Karen Gibbs, Customer Service Manager


Closing Date: Wednesday 19 June 2019 at 5pm


Interviews: Thursday 27 and Friday 28 June 2019

Equal Opportunities

Elmbridge Borough Council - Working for Equality. We welcome applications from all sections of the community.

How to apply

Please note that we do not accept CVs. We only accept online applications.

To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.

Further information on this vacancy

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